Surge in 999 calls expected after England games

Nathan HudsonImage source, West Midlands Ambulance Service
Image caption,

West Midlands ambulance director Nathan Hudson reminded the public it was not acceptable to take their anger out on his staff

  • Published

Ambulance bosses in the West Midlands will be drafting in more staff to cope with demand throughout England's Euro 2024 campaign.

Planning for the tournament has been ongoing for some time with bosses using the experience of the last World Cup and the previous Euros finals.

Nathan Hudson, West Midlands Ambulance Service's director of performance and improvement, said an increase in 999 calls was expected at the end of England's matches.

"We know that demand during the actual match will be relatively light, but we usually see a significant spike in demand as soon as the game is over, whatever the result," he said.

"That is why we have a significant number of additional staff coming on shift on the day of these matches and throughout the tournament so that we can deal with the usual demands we experience."

Mr Hudson added it will be important people use the NHS wisely by calling the likes of 111, pharmacies and their GP rather than just relying on 999 and A&E.

He also reminded members of the public that it was not acceptable to take anger out on his colleagues.

The director of performance and improvement said: "We know emotions can run high at times when the result might not go the way you hope, but it is important people remember that it is not acceptable to take your anger out on our staff."

Follow BBC Birmingham on Facebook, external, X, external and Instagram. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, external

Related Topics