Ambulance service issues Easter plea to patients

People are reminded that advice is available from local pharmacists, or by visiting NHS 111 online

South East Coast Ambulance Service (Secamb) is urging people in Sussex, Kent and Surrey to use its services wisely this Easter.

This year Secamb expects to handle up to 10,000 999 calls and more than 20,000 111 calls.

In 2023, it said its 111 service handled more than 1,300 "potentially avoidable" calls requesting repeat prescriptions over Easter.

Executive director of operations Emma Williams said: "People can really help by using our services wisely and planning ahead."

The ambulance service said by checking household medicine supplies, being aware of local pharmacy opening hours, as well as only dialling 999 in the event of an emergency, people could help manage demand.

Secamb is also asking people to check on vulnerable family or friends throughout the weekend and to plan ahead if they are going away.

Ms Williams said: “A really key ask from us is that people remember to order and pick up any repeat prescriptions they require."

People are reminded that advice is available from local pharmacists, or by visiting NHS 111 online.