Police warn against fake winter fuel payment texts

A close-up image showing an elderly person wearing a blue jumper holding two £20 notes out on front of them. In the background there is a burning fire out of focus.Image source, Getty Images
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Police say clicking on the fake links allows scammers to add "malicious software" onto your device

  • Published

People are being warned that scammers are using fraudulent winter fuel payment schemes to steal personal data.

Avon and Somerset Police says criminals are sending texts encouraging people to click on "unsafe links" to register for, or claim, fuel allowance.

Clicking on the links allows criminals to steal personal and financial data which can be used to commit identity fraud and take money.

The force is encouraging people take extra precautions to verify these messages, and take note of any spelling and grammar errors or strange use of language.

It added the spam messages can be forwarded to 7726 free of charge so your mobile phone provider can investigate.

The force's fraud protection officer Claire Bounds said: "Even clicking the link and not entering any information could result in malicious software being downloaded onto your device.

"We have seen a spate of these texts being circulated in our area and it's important for people to understand the best course of action to take.

"We're asking people to share this advice with friends and family and especially elderly or vulnerable people who may be at risk."

Anyone who has lost money to fraud should notify their bank immediately by calling 159 and reporting the incident to Action Fraud on 0300 123 2040.

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