'Inadequate' care provider put in special measures

The Care Quality Commission gave the Bradford service an overall rating of "inadequate"

A care provider in Bradford has been placed into special measures following an inspection by the Care Quality Commission (CQC).

Alchita Care Limited, which provides domiciliary care services, was inspected by the watchdog between 9 June and 10 July, with a report later giving it an overall rating of "inadequate".

In the report, the CQC said: "At this assessment, we found breaches of the legal regulations in relation to safe care and treatment, need for consent and good governance."

Alchita Care Limited was approached for comment and did not wish to provide a response.

"Information within care plans was not always reflective of people's needs and contained inconsistent and out of date information," the report said.

"We found multiple issues with medicines management including medicine records containing gaps and important information missing."

The watchdog's report said support for staff was "not robust", despite most workers being positive about the help they had received.

"They did not have access to policies and procedures to support them in their roles and they did not have access to accurate and up to date information to provide the right care to people," it added.

The CQC will conduct regular reinspections to monitor the care provider's progress, it said, and assess whether the required improvements were being made.

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