Services restored to customers after water outages

Water pipeImage source, Southern Water
Image caption,

The burst mains pipe was located in remote woodland

  • Published

All of the homes and businesses affected by a loss of water in East Sussex have had their supplies restored, Southern Water have said.

A total of 32,500 properties in Hastings and St Leonards were left without water after a pipe burst on Thursday.

More than a million litres of water has been distributed to customers - making it the biggest bottled water operations ever handled by the company.

Southern Water apologised, stating it will concentrate on stabilising supplies in the coming days, before switching its focus on compensation.

On Wednesday morning, Southern Water said all customers now had fresh water but some customers may still experience fluctuations in water pressure while the network stabilises.

Three bottled water stations which were opened have since closed.

Image source, Southern Water
Image caption,

Three bottled water stations which were opened have since closed

Over the weekend, East Sussex councillor Godfrey Daniel said: "The impact on the town will be drastic, a lot of people will lose a lot of money.

"These businesses are struggling as it is with the cost-of-living crisis."

Southern Water apologised for the disruption the outage had caused and thanked the patience and understanding of customers.

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