More passenger criticism over airport queues

The airport said it had a "usual busy morning"

Fresh complaints have been made on social media about queues at Birmingham Airport.

It has previously said it "has been a working building site for 18 months" and some people reported taking 90 minutes to get through security at the start of the late May bank holiday weekend.

One person said on social media on Thursday it was "carnage", while another claimed travelling from there was "an absolute shambles".

The airport, which stated its new security hall was operational, said a queue was "long and skinny in parts", but it moved quickly through the terminal.

One woman on X said there were queues to get to security, adding she went "to bag drop and we’re directed back out of the airport to queue to get back in! Carnage".

A man stated "absolutely disgraceful how you operate", while another claimed on the social media platform that the airport had "the longest queue for security that I’ve ever seen in my 49 years".

He added check-in desks opened two hours before, despite tickets recommending three hours, and advised that if "you’re booking holiday now avoid it like the plague".

The airport said it still had ongoing building works on site

But another passenger, Andy from West Bromwich, who had booked fast track, told the BBC that while queues outside were "quite" long, "from start to finish it's been quite smooth".

He added: "We've... come through security and it's [taken] us about 35 minutes.

"The new equipment, the scanners, seem to be working really well, so you don't have to remove your liquids and electronics from your bags."

Replying to another person on X asking for advice over a future day, the airport said it was "unable to predict queue times".

It added "please get to the airport in line with your airline check-in times" - normally two to three hours before a flight - and that they could "confirm this with your airline".

In a media statement on Thursday, the airport said it had a "usual busy morning", with customers queuing in "unfamiliar areas".

A spokesperson said: "Although our new security hall is operational, we still have on-going building works on-site and are awaiting regulatory approval that will allow liquids of up to two litres to be taken through in cabin baggage.

"These building works will continue for the foreseeable future as we redevelop the airport, which is part of our planned, and previously announced, £300m investment.”