Views on AI to shape new telecom services - firm

A closeup of a woman's hands wrapped around a black mobile phone handset.
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The survey is being undertaken by Island Global Research

  • Published

Public views on the use of artificial intelligence will help shape telecommunication services offered in future on the Isle of Man, one of the largest Isle of Man providers has said.

Manx Telecom has commissioned a survey to gauge the preparedness, usage and awareness of the technology by individuals and businesses on the island.

The questionnaire covers the use of the artificial intelligence (AI) in both personal and professional contexts.

Manx Telecom's head of marketing Kate Hegarty said it would provide insights to help meet the "evolving needs" of the island's community.

The government recently launched a programme to upskill the community in using the technology as part of a plan to use it to increase GDP by 10% BY 2030.

'Relevant technologies'

As AI continued to "reshape industries and daily life" it was "crucial that we understand how our community perceives and interacts with this technology", Ms Hegarty said.

The survey also covers perceived opportunities and challenges associated with the development, as well as how prepared businesses and individuals are to integrate the technology into the workplace.

Ms Hegarty said feedback from the questionnaire would be discussed at a senior level in the company as well as with the firm's partners to "make more relevant technologies available" in the near future.

The responses would also influence a future "roadmap of products", she added.

Conducted by Island Global Research, the survey is available online until 9 October.

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