Jersey GPs affected by global IT issues

Doctors notesImage source, PA Media
Image caption,

Some scheduled doctors appointments in Jersey have been affected

  • Published

Some GP appointments have been suspended in Jersey because of global IT problems that have caused major disruption around the world.

Globally, many banks, airlines and media companies have not been able to use their computer systems.

The records of patients from across the British Isles, including Jersey, are held on a database in the UK which doctors cannot access.

Cyber security firm Crowdstrike said the global IT issues were caused by a "defect" in "content update".

Dr James Mair, from the Island Medical Centre, said routine appointments had been suspended, although residents could still get help if needed.

"If you are feeling unwell or have a problem that really can't wait please do come in and see us.

"We are just having to suspend routine appointments this morning because we simply can't access the records."

Other GPs have asked patients to turn up for appointments as planned - unless they are contacted by their surgery.

'Officials are investigating'

Chief Minister, Deputy Lyndon Farnham, said: "Islanders may be aware of the global IT issues being reported in the media today.

"Officials are currently investigating what impact may be felt here in Jersey and regular updates will be provided throughout the day as information emerges."

The States added that Family Nursing & Home Care was affected by the IT issues, but essential and urgent home visits were being prioritised.

Children’s Services and Child and Adolescent Mental Health Service were unaffected, and appointments should be attended as planned, it said.

Jersey Schools SIMS student registration system has been partially restored with Government of Jersey schools remaining open as normal.

There have been no reported major IT issues for Jersey Water, Jersey Electricity, Jersey Telecom, Island Energy or fuel providers.

Bosses said it was expected to "take some time" to work through all IT servers and applications affected.