Row goes viral as workers dig up neighbour's lawn

A workman in a high-visibility jacket is operating a digger. The digger is on a long, narrow strip of grass in a front garden leading from a house to a pavement. The machine is digging into the grass on the edge of the garden, up against a metal-bar fence  separating the grass from a paved drive belonging to the house next door.Image source, Melanie Abbott
Image caption,

One of the images of the work that triggered the row, captured by Melanie Abbott's doorbell camera

  • Published

A woman's row with her neighbours went viral after workers dug up part of her garden to lay a broadband cable for the house next door.

About a million TikTok viewers have watched doorbell camera footage posted by Melanie Abbott, from Milton Keynes, who returned home to find Openreach had dug a trench along the edge of her front lawn.

Her neighbour, who said she had apologised, told the BBC she was expecting a narrow trench to be dug by hand within her boundary - not a much wider one on Ms Abbott's lawn.

Openreach, which is replacing copper cables with full fibre connections, has been approached for comment.

An image captured by a doorbell camera. It shows Melanie Abbott, who has blonde hair and is wearing a padded dark-coloured winter coat, approaching her front door. Behind her, her green front lawn stretches down to the road. At the bottom of the lawn, there are three workers in hi-vis clothing.Image source, Melanie Abbott
Image caption,

In some of the videos shared by Melanie Abbott, she can been seen arguing with her neighbour and the workmen

In the footage, posted on TikTok, Ms Abbott can be heard accusing her neighbour, who did not want to be named, of allowing the trench to be dug without asking permission.

Ms Abbott has complained to Openreach and said she will seek legal advice.

A garden full of green grass, but the left side, near the boundary to a neighbour's garden, is muddy and bare.Image source, Nicola Haseler/BBC
Image caption,

Ms Abbott's lawn after the cable had been installed

The neighbour told the BBC she had planned to speak to Ms Abbott to explain the new cable would need to go under her lawn.

"They [Openreach] should have been coming out on the 26 January.

"They turned up on the 26 November without any notification," she said.

"They'd already started doing the job before we even realised they were here..."

She said because "the copper wiring is getting turned off" she had "no choice but to have the full fibre put in".

"They had no choice but to go on her garden," she added.

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