Water supply returns after almost a week

A power cut shut down a water treatment works that supplies 5,000 properties in east Kent

All properties in parts of west Kent that were without water for almost a week have had their supply restored.

A power cut on Sunday shut down a water treatment works that supplies 5,000 properties in Sevenoaks, Hildenborough, Bidborough and Tonbridge.

South East Water said a small number of isolated properties were still experiencing low pressure issues or intermittent supply on Friday morning, but supplies had since returned to all those affected.

The firm apologised to affected customers.

"We know supply interruptions of any length of time, but especially this length, are extremely distressing," Nick Bell, head of operations, said.

"We thank customers for their patience while we've worked to restore supplies as quickly as possible."

Teams worked to remove localised air locks, which had been causing the issues for the isolated properties, the firm added.

South East Water previously said it was looking into how compensation for affected customers will work.

All bottled water stations have now been closed.

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