EE customers in Cornish town without phone signal

Richard Kittow said people had been unable to pay for produce using their phones

Some EE mobile phone network customers in a Cornish town have been without signal for more than a week.

Richard Kittow, who works at a butchers in Fowey, said people had been unable to pay for produce using their phones.

Gary Barr, the captain of the Fowey River fleet, said he was told by EE 1,700 people were affected - but the company has not confirmed how many people have had issues.

EE said: “We are working to resolve an issue affecting mobile phone services in the Cornwall area."

Alan Toms, who runs a ferry company in Fowey, says he has lost business

Alan Toms, who runs the Bodinnick to Fowey car and passenger ferry and a boatyard, said: "In an emergency I can't get hold of the ferries, and customers at the boatyard say they've been trying to get hold of me for two weeks and I say 'well the phones are out of order' and they can't believe it in this modern world."

Fowey resident James Kirby, who told the BBC he has had no signal for 12 days, said: "It is appalling.

"Everybody in Fowey is talking about it.

"It's just going on far too long, it's like going back to the dark ages."

Mr Barr added: "If this was London it would be resolved by the afternoon."

James Kirby said he was angry with EE because he relied on his phone

EE, which has not confirmed to the BBC the duration or cause of the phone signal issues in the area, said: "We expect engineers to be on site soon and we apologise to customers for any inconvenience caused.”