Two NHS dental practices set to open amid 'crisis'

A man wearing surgical gloves and using dental equipment gives treatment to a lady with an assistant present.Image source, EPA-EFE/REX/Shutterstock
Image caption,

NHS Somerset has committed to funding 400,000 units of dental activity (UDA) annually across the two sites, worth up to £1.4m

  • Published

Two new NHS dental practices are set to open in Chard and Crewkerne as part of efforts to improve access to NHS dentistry in Somerset, a new report has revealed., external

NHS Somerset is recruiting dentists to run the practices, with services potentially starting between late May and November.

NHS Somerset has committed to funding 400,000 units of dental activity (UDA) annually across the two sites, worth up to £1.4m.

However the report, by NHS Somerset Integrated Care Board - which was presented to Somerset Council's scrutiny committee on Thursday to seek its support - warned that NHS dentistry in the county remained in "crisis".

The report urged Somerset Council's scrutiny committee to "recognise the pressing need for reform within the NHS dental contract and support efforts to advocate for meaningful change".

The plans mark the first large-scale procurement of NHS dental services in Somerset since local NHS commissioners took over responsibility for dentistry from NHS England in April 2023.

They come before the Labour government sets out its 10-year plan to reform the NHS in England, set to be published in the spring, aiming to tackle its current challenges and secure future sustainability.

NHS Somerset has also committed to providing a new dental surgery in Wellington but this has been delayed as it has been unable to find a suitable premises for it.

The new practices will offer a mix of NHS and private dentistry for adults and children, targeting areas that have seen reductions in NHS services in recent years.

The report said the new services in Chard and Crewkerne were a "step forward, but there is still significant unmet demand for NHS dental care".

'No new dentists via scheme'

The report also highlighted specific concerns about the previous Conservative government's Dental Recruitment Incentive Scheme (DRIS), announced in February 2024.

The plan included a £20,000 "golden hello" scheme to encourage dentists to work in areas with severe shortages.

However, this has not resulted in a new NHS dentist being appointed in Somerset.

"Despite NHS Somerset's efforts to incentivise up to 15 dentists, no dentists have been appointed through the DRIS in Somerset," the report said.

"This has led to ongoing difficulties in addressing workforce shortages in the county."

The DRIS was part of the Conservative's Dental Recovery Plan, which also proposed mobile dental vans offering services in rural and deprived areas, but these have not materialised.

"The failure to roll out mobile dental vans has been a missed opportunity to address the needs of rural and underserved communities," the report states.

Somerset's Conservatives have been approached for comment about the report's concerns.

'More urgent care explored'

The report also acknowledged efforts to expand urgent dental appointments in the county had been unsuccessful.

NHS Somerset currently allocates £400,000 per year to its urgent dental helpline, which operates via NHS 111, to assess and refer patients needing emergency treatment.

"While the urgent dental helpline is providing essential support, further capacity is needed to meet the increasing demand," the report said.

NHS Somerset said it was now reviewing its approach and exploring options to expand urgent care services for 2025/26.

While the new practices in Chard and Crewkerne are seen as a positive development, the report makes it clear that significant challenges remain.

"The current state of NHS dental services in Somerset reflects a broader national crisis in NHS dentistry, characterised by accessibility challenges, funding shortfalls, and workforce instability," the report said.

"The consequences of this crisis are severe, with patients facing prolonged waiting times, resorting to private care, or, in some cases, forgoing treatment altogether, exacerbating health inequalities and leading to preventable dental diseases".

Somerset Council has been approached for comment.

Get in touch

Tell us which stories we should cover in Somerset

Follow BBC Somerset on Facebook, external and X, external. Send your story ideas to us on email or via WhatsApp on 0800 313 4630.