Care home that breached regulations told to improve

A Google Maps picture of the three-storey care home in Slough, with a faux-Tudor frontage above the main entrance.Image source, Google
Image caption,

There were 45 people living at the home when the CQC visited in May

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A care home has been told it must improve after an assessment found it had breached five legal regulations.

The Windmill Care Centre in Bath Road, Slough, looked after 45 people when the Care Quality Commission (CQC) visited it in May, including some with dementia. Its report following that was published on Tuesday.

The CQC said its visit was triggered after concerns were raised about staff bringing their children to the home while working and potential implications and risks for residents.

The Maria Mallaband Care Group, which runs the home, was approached for comment.

Inspectors said people "were not always fully protected and kept safe" and medicines were not always managed properly.

While the home's management team investigated most incidents, the CQC said some had not been investigated "without delay" and not reported to Slough Council's safeguarding team when required.

The home was found to have breached five regulations in relation to consent, risk management, safeguarding, recruitment and governance.

Residents were found to be "generally happy" with their care but inspectors said some elements of it "did not meet the expected standards".

The care home was given a rating of inadequate for its safety and told its overall rating, effectiveness, how caring it was, its responsiveness and leadership all required improvement.

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