What the Reeves emails tell us in rental licence row

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Chancellor Rachel Reeves has released a string of emails, as pressure builds over her breaking housing rules.
The chancellor rented out her south London family home when she moved into Downing Street - but it emerged this week she did not have the correct rental licence from her local council.
The house falls in an area where Southwark Council requires private landlords to obtain a selective licence at a one-off cost of £945.
She has apologised and initially said she was not aware a licence was necessary.
But on Thursday, Reeves said her husband had found emails that showed the letting agent had told them a licence was needed - and that the agent would apply on their behalf.
She has published the two chains of emails dated between 17 July and 13 August 2024, in which Nicholas Joicey, Reeves' husband, and the Harvey & Wheeler letting agents correspond about the necessary steps to rent out the property.
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Here are selected parts of the emails
On 17 July, the letting agent tells Reeves's husband that electrical tests need to be carried out on their property, before adding: "Once we have that to hand we will need to apply for a licence under the Selective Licensing Scheme via Southwark Council."
![An image of an email thread. The header shows sender and recipient details partially redacted, labeled as “Letting agent” and “Property owner.” The email is dated July 17, 2024, at 12:07 PM. Below the subject line, the message reads: My pleasure [redacted] All noted on the below, I’m waiting to hear from our solicitors regarding ownership details on the tenancy agreement. Normally all legal owners need to be names – I’ll get back to you on that. And its good to hear [redacted] said good things about us. We try hard, and enjoy what we do – and a specialise, not generalise approach helps us to do things properly. Here’s [redacted] from [redacted] number: [redacted] – best to get him as soon as possible after your furniture has moved and before doing viewings. Best to get hold of him as soon as possible as they can get booked up in advance. As soon as you have a date agreed please let me know so we can arrange for photographs, floorplan and EPC to be carried out. We will also need a gas safety certificate and Electrical Installation Condition Report (EICR). Would you like for us to organise these for you? Once we have that to hand we will need to apply for a licence under the Selective Licensing Scheme via Southwark Council. I look forward to hearing from you on the above shortly. [redacted].](https://ichef.bbci.co.uk/ace/standard/1600/cpsprodpb/7466/live/6227ddd0-b5c5-11f0-aa13-0b0479f6f42a.png)
One email from the letting agent also appeared to confirm the company was taking charge of applying for the licence.
In an email dated 22 July, the letting agent tells Reeves's husband "I can arrange the Selective Licence once the tenants move in - would you like me to arrange this for you as well after move in?"
![An image of an email thread. The header shows sender and recipient details partially redacted, labeled as “Letting agent” and “Property owner.” The email is dated July 22, 2024, at 13:53 PM. Below the subject line, the message reads: Dear [redacted], I hope you are well. [redacted] has passed across your details as I will be your Property Manager looking after your property once the tenants move in. I normally arrange an appointment to meet the Landlord at the property so I can go through the Property Management Information we require but I understand you may have already moved out. Would it be easier for you if I sent a few questions across to you to answer? I have listed them below for you. 1. We will require bank details as to where the rent is to be sent – you can send this in a separate email to [redacted] if you wish as he will be dealing with the accounts 2. As the property is leasehold do you have the management company details 3. Keys – I know we have one set of keys but as there will more than likely be two tenants we would require a further two sets – shall I get further sets cut for you? 4. Any alarm on the property – and would this need to be serviced? 5. Utilities – can you let me know who the utility companies are for electric and gas please 6. Do any of your appliances have warranties? If yes could you please supply the details. 7. Do you have any Homecare set up should there be a leak, electric issue, etc? 8. Do you have a cleaner arranged with the property – some Landlords like to have this to ensure the property is being kept clean throughout the tenancy but this of course is completely up to you. 9. You will need a Gas Safety Certificate and EICR (Electrical Report) plus a PAT Test as well (for the licence) – shall I arrange these for you? 10. I can arrange the Selective Licence once the tenants move in – would you like me to arrange this for you as well after move in? Thank you [redacted].](https://ichef.bbci.co.uk/ace/standard/1600/cpsprodpb/a3d2/live/3228ba00-b5c5-11f0-aa13-0b0479f6f42a.png)
Four days later, on 26 July, Reeves's husband asks how much the the selective licence and some other things will cost, adding: "Subject to this, I would be grateful if you could arrange these."
The letting agent responds the same day to advise that the cost is £900 and offers to arrange for the electric test needed to get the licence too.
![An image of an email titled “Re:”. The header shows sender and recipient details partially redacted, labeled as “Property owner” and “Letting agent.” The email is dated Friday, July 26, 2024, at 12:46 PM. Below the subject line, the message reads: Dear [redacted], Thank you for the helpful conversation earlier. I apologise for not replying to this. Hopefully hon have what you need. I’ll get back to you with the bank details. Can you confirm the cost for arranging fbe gas and electricity certificates and applying for the selective licence. Subject to this, I would be grateful if you could arrange these. Please also feel free to WhatsApp me on [redacted]. Thanks again Best wishes [redacted].](https://ichef.bbci.co.uk/ace/standard/1600/cpsprodpb/619d/live/a3be2e20-b5c5-11f0-b2a1-6f537f66f9aa.png)
On 13 August, Reeves's husband belatedly gets back and says "yes please, do go ahead" and arrange for the licence.
In a response the same day, the letting agent says "I will do the Selective Licence".
![An image of an email titled “Re:”. The header shows sender and recipient details partially redacted, labeled as “Property owner” and “Letting agent.” The email is dated Tuesday, August 13, 2024, at 10:11 AM. Below the subject line, the message reads: [redacted], Apologies for not replying on this. That is fine and sensible on the EICR. Yes please, do go ahead and arrange the PAT test and the Selective Licence. Given the property is on the [redacted], is there any more permission required from [redacted]? Thanks, [redacted].](https://ichef.bbci.co.uk/ace/standard/1600/cpsprodpb/63be/live/74e47780-b5c5-11f0-b2a1-6f537f66f9aa.png)
Letting agents Harvey & Wheeler said the property manager responsible for applying for the licence on her behalf had "suddenly resigned" before the tenancy began.
In a statement, owner Gareth Martin said: "Unfortunately, the lack of application was not picked up by us as we do not normally apply for licences on behalf of our clients; the onus is on them to apply.
"We have apologised to the owners for this oversight.
"At the time the tenancy began, all the relevant certificates were in place and if the licence had been applied for, we have no doubt it would have been granted.
"Our clients would have been under the impression that a licence had been applied for. Although it is not our responsibility to apply, we did offer to help with this.
"We deeply regret the issue caused to our clients as they would have been under the impression that a licence had been applied for."
A spokesperson for the Conservatives said that - regardless of assurances received from the estate agent - Reeves and her husband were "responsible" for ensuring a renting licence had been granted.
They have called for Sir Keir Starmer to conduct a "proper investigation" into the incident.
In her updated statement on Thursday, Reeves said: "As I said to you today, I am sorry about this matter and accept full responsibility for it.
"You rightly expect the highest standards from ministers serving in your government and I have therefore shared the correspondence between my husband and the agency with the Independent Adviser on Ministerial Standards, and I am happy to answer any further questions required."
The revelations come at a politically awkward time for Reeves, who is preparing for a Budget next month amidst speculation the government could break a manifesto commitment not to raise income tax.
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