'Cracks and noise' as works start on estate

Emma Chetwynd Stapylton standing next to Nick Morrow-Brown outside of her garden office. Emma has medium-length brown hair with glasses resting on top of her head. She wears a pink gilet over a fleece and has her arms crossed. Nick wears a thick brown jacket, a checked shirt and a wool scarf. He looks at the camera with a stern face.
Image caption,

Northfield Terrace residents say they are "horrified" by the disruption

  • Published

Work to redevelop a car park into 147 properties has caused "cracks" in the walls of nearby homes, residents say.

People living in Cheltenham's Northfield Terrace, close to a £55 million development scheme on the site of the North Place car park, said they are "utterly horrified" by the disruption.

As well as noise complaints, one resident said her house shakes when a large drill is used.

Developer Wavensmere Homes said steps had been taken to address complaints, while Cheltenham Borough Council said it was "investigating".

Emma Chetwynd Stapylton, one of the residents, said she had raised concerns with the council.

Image shows a white wall in a house which has been chipped. A long, wavy crack can be seen going through he centre of the chip.
Image caption,

Emma Chetwynd Stapylton said she has recently noticed cracks in her walls

"I work from home, as does my husband and we are not able to conduct phone calls or hear ourselves think," she said in a letter to the council.

"On top of that, the house is shaking each time the large drill is used and they aren't even near my end of the street yet."

"Cracks have appeared in my walls in numerous places throughout my house.

"What happens when one of us tries to sell their house and a surveyor finds that there are cracks throughout and it is unstable – who will help us then?"

The houses in Northfield Terrace were built in the 1870s and Ms Chetwynd Staplyton said she is worried that they will not be able to withstand the vibration of the works.

She added that residents also suffered when the Dowty Building was renovated and said that cracks also appeared in her house them.

Vaughan Brothers Developments, which built Dowty, has been approached for comment.

An orange digging machine on a brownfield site, where some rows of houses can be seen in the background.
Image caption,

Residents on Northfield Terrace say they have felt "vibrations" from the ground work

Work began at the end of February to create the £50m Arkle Court Development after planning permission was granted in August 2024.

Some residents said they supported the development but added the construction should not be detrimental to the needs of people living nearby.

"We're finding it very disruptive," said Nick Mr Morrow-Brown, whose wife is currently housebound due to ill health, and is struggling to sleep due to the noise and vibrations.

"We accept they have to do the buildings, but we're not sure that they're taking any steps to reduce the noise and the vibrations."

A brownfield site with mounds of dirt and rubble. Apartments and an industrial building can be seen in the background, with a road with several vehicles. There are metal fences in the foreground.Image source, LDRS
Image caption,

Ground works for the Wavensmere Homes scheme began last month

Craig Gee, construction director of Wavensmere Homes, said the company "sympathises with the concerns raised by residents", adding that "all construction activities" were being carried out within the management plan approved by Cheltenham Borough Council.

"These measures are designed to minimise disruption, whilst ensuring the project to deliver 147 much-needed new homes progresses safely and efficiently," he added.

The Borough Council said it is aware of the residents' concerns and is currently investigating the concerns.

M Laumbe Construction has also been approached for comment.

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