Water supply to 1,200 properties affected by storm

A kitchen tap with some drips of water coming out of it. It is a silver tap with a hot and cold handle and in a stainless steel sink which can be seen in the background.Image source, Getty Images
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South East Water said repairs have been carried out

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Storms have affected water supplies to 1,200 properties in West Sussex, according to South East Water.

The company said emergency repairs were needed at one of its treatment works, leaving people with low pressure or interrupted supplies.

Jim MacIntyre, incident manager for South East Water, apologised to customers in the Cuckfield area.

He said: "Storms affected one of our treatment works late [on Saturday] night, but I am pleased to say that our team of expert technicians has now completed the necessary repairs."

He said reservoir storage was recovering and, once levels were back up, water would be pumped into the network to fully restore supply overnight.

"We understand that supply interruptions are frustrating and we thank our customers for their patience and understanding," Mr MacIntyre added.

Customers were told not to worry if water looked brown in colour once the supply returned.

"This happens when small particles of iron within the mains are disturbed," South East Water said.

"Your water may also appear cloudy or white.

"If you fill a glass of water and it clears from the bottom upwards then this means your water is just a little more aerated than usual.

"Simply run the water from your cold kitchen tap until the water is clear."

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