Unfinished estate is a nightmare - resident

A woman in a black and yellow shirt standing outside in a housing estate
Image caption,

Lin Glover says work on roads and paths has not been completed despite houses being five years old

  • Published

A homeowner said her dream had turned into a "nightmare" over unfinished works to a five-year-old housing development.

Lin Glover said residents felt deserted by developers Taylor Wimpey who have not yet completed roads and paths at the Lily Hay estate in Shrewsbury, Shropshire.

"I was sold a dream... and I'm living a nightmare," Ms Glover said.

The developer apologised and said it was working hard to complete the site.

Ms Glover said she had been fighting for years to get the work done.

"The paths, the roads, the lighting, the public open spaces, there are not one thing that's been completed," Ms Glover said.

She described unfinished roads causing residents car trouble including punctures, split tyres and issues with suspension - and also leading to falls.

"We have had children up at A&E," she added.

Media caption,

Listen on BBC Sounds for more: Residents' cars have been damaged on incomplete roads, Ms Glover said

Ms Glover wants to see a change in the law where part of the price of every new-build house is held back until estates are fully completed.

She said she loved her house and neighbours but the situation had even led her to consider a move.

"I was sold a dream, they tell you whatever you want to hear when you're buying your house and I'm living a nightmare," she added.

Image source, BBC News
Image caption,

Taylor Wimpey said preparations have begun to start remedial works in August

Taylor Wimpey said the company had written to residents regarding remedial works

"We are sorry that the roads and footpaths in some areas of our Lily Hay development have not yet been completed to an acceptable standard," a spokesperson said.

"We would like to reassure residents that we are working hard to complete the highway remedial works that need to take place."

A change to company procedure in 2023 saw roads and footpaths completed as work progressed rather than at the end of development.

The company said surveys and drainage inspections would be carried out next week with remedial works starting on 5 August.