Bank announces branch closures as usage drops

One of the branches set to close is Natwest in Long Eaton

A bank has announced the closure of eight branches across Derbyshire and Nottinghamshire.

NatWest said closing a branch is a decision "we take very seriously" and cited statistics showing a reduced trend of in-person banking.

The bank said average counter transactions - a service carried out in branch such as depositing cash and cheques or making cash withdrawals - reduced by 62% between October 2019 and October 2024.

NatWest said the number of customers using mobile apps also increased by 53% between 2019 and 2024.

In Derbyshire, the Alfreton and Clay Cross branch is closing on 2 June, while the Allenton Derby branch will shut its doors on 13 May, with both locations seeing a decrease of about 60% in counter transactions between 2019 and 2024.

The Long Eaton branch will close on 29 May, Natwest confirmed.

In Nottinghamshire, the Basford branch will close on 21 May.

NatWest Mansfield will shut on 26 June, with the bank saying 130 personal customers used the branch on average each month.

The Newark branch is set for closure on 17 June, with counter transactions falling by 50% between 2019 and 2024.

NatWest in West Bridgford will close on 24 June, while the Worksop branch closes on 18 June.

A NatWest spokesperson said: "Banking has changed dramatically in recent years, with an increased demand for mobile and online services, as our customers benefit from a faster and easier way to bank.

"We know it can affect those less confident with alternatives we offer.

"We'll always work hard to guide and support you through the changes and find the best way to serve you from now on."