GP surgery to remain shut over mystery illness

A photo of the Caister Medical Centre sign, partly obscured by blue flowering borage. It is a sunny day and the practice is visible in the background.Image source, Andrew Turner/BBC
Image caption,

The Caister Medical Centre in the coastal village closed for a second time on Tuesday

  • Published

A GP practice will remain closed until the end of the week due to ongoing safety concerns, the owners have said.

Caister Health Centre was first closed on 29 April after 16 people fell ill, and again on Tuesday as a "precautionary measure".

The practice said the fire service had worked with gas engineers from Cadent and with Anglian Water but no concerns had been identified so far.

A spokesperson for the health centre said patient appointments would be rearranged at other surgeries, and that patients would be contacted with further information.

Jonathan Knights, the practice's executive manager, said further tests would be carried out at the site in the coming days.

"We're going to engage experts in air quality to come down and try and advise us whether there's any cause for concern," he said.

"The steps we've taken so far have been precautionary measures, and so far there has been no concern found.

"But we want to make sure, for the safety of our patients and staff, that remains the case."

Mr Knights said those that fell ill had symptoms such as headaches and tiredness.

An Ambulance Operational Command vehicle is parked on the road outside the surgery with its boot open. Police officers stand nearby, there are orange cones blocking the entrance and a fire crew and engine in the car park.Image source, Andrew Turner/BBC
Image caption,

The GP practice said it had contacted other people who had visited the surgery on the day 16 people fell ill and none had similar symptoms

The building's dental practice and pharmacy, which originally opened as usual this morning, decided to close later in the day.

The GP practice urged patients to order their prescriptions over the phone or via the NHS App instead.

Emergency services were called to the practice on 29 April when four of the 16 people who fell ill took themselves to hospital.

The practice reopened the following day.

Four fire engines, two ambulances and a police car where then sent there on Tuesday afternoon after a number of staff felt slightly unwell.

Network gas operator Cadent confirmed it was called back to the site, but the gas had already been turned off after last week's incident.

Mr Knight said the building's landlord had been made aware of the issue.

Get in touch

Do you have a story suggestion for Norfolk?

Related topics