BA passengers face delays after 'technical issue'

  • Published
British Airways planeImage source, Getty Images

Dozens of British Airways flights into the UK have been delayed or cancelled after what the airline has described as a "technical issue".

Flights from the US, India and Japan were showing up as delayed.

"Our teams are working hard to resolve a technical issue which is affecting some of our flights," BA said on Twitter, in response to a passenger who had been delayed.

Some people have been put up in hotels and booked on other flights, it said.

A spokesperson for Gatwick Airport, where a number of BA flights have arrived late, blamed the delays on an issue with the airline's system for handling flight plans.

They said the problem caused delays of around three hours for some long-haul flights arriving into the airport, which had a knock-on effect on departures.

The worst affected was Flight BA170 from Pittsburgh, in the US, which was more than 12 hours behind schedule.

It is the latest technical issue to affect the airline, which faced massive disruption in August when more than 100 flights were cancelled because of an IT glitch.

This Twitter post cannot be displayed in your browser. Please enable Javascript or try a different browser.View original content on Twitter
The BBC is not responsible for the content of external sites.
Skip twitter post by Monica Grady

Allow Twitter content?

This article contains content provided by Twitter. We ask for your permission before anything is loaded, as they may be using cookies and other technologies. You may want to read Twitter’s cookie policy, external and privacy policy, external before accepting. To view this content choose ‘accept and continue’.

The BBC is not responsible for the content of external sites.
End of twitter post by Monica Grady

In a statement, BA said it was "very sorry for the disruption".

It told customers to check its website for updates and make sure their contact details were up to date.

This Twitter post cannot be displayed in your browser. Please enable Javascript or try a different browser.View original content on Twitter
The BBC is not responsible for the content of external sites.
Skip twitter post 2 by Sophie James

Allow Twitter content?

This article contains content provided by Twitter. We ask for your permission before anything is loaded, as they may be using cookies and other technologies. You may want to read Twitter’s cookie policy, external and privacy policy, external before accepting. To view this content choose ‘accept and continue’.

The BBC is not responsible for the content of external sites.
End of twitter post 2 by Sophie James

British Airways was hit by its first ever pilot strike in September when flight crews walked out in a row over pay and conditions.

Later that month, the airline revealed the industrial action had cost it at least €137m (£121m).