Dragons' Den: BBC defends show after ME criticism of Acu Seeds

Giselle Boxer pitched her product Acu Seeds to the Dragons in last week's episode

The BBC has defended the inclusion of a wellness business in Dragons' Den after complaints from health groups.

Campaigners for myalgic encephalomyelitis (ME) complained the show promoted "unfounded" claims that a product could help the condition.

Businesswoman Giselle Boxer said her Acu Seeds product helped aid her recovery from ME.

The BBC said products being featured on the programme should not be seen as an endorsement of them.

However, the corporation said it was taking the concerns raised seriously and the episode would not be available on iPlayer while it was being reviewed.

Acu Seeds has been contacted by BBC News for comment.

A disclaimer on the company's website states that the product is not used to diagnose, treat, cure or prevent any disease.

In the episode, which aired on 18 January, Boxer said she had used "diet, acupuncture, Chinese herbs and ear seeds" to aid her recovery from ME, and had turned the latter idea into the brand Acu Seeds.

An open letter subsequently organised by Action for ME to the chairs of two House of Commons select committees said they were "very concerned" about the way in which her pitch was presented.

The group said the comments made in the pitch suggested the product was "responsible for her recovery and should therefore be considered an effective treatment".

ME is a long-term condition with a wide range of symptoms including extreme tiredness, sleep issues and concentration problems, according to the NHS website.

It states that while there is currently no cure for the condition, there are treatments that may help manage it.

After receiving six offers, Boxer chose Steven Bartlett (pictured left with Peter Jones) as her investor

During the show, the Sheffield-based businesswoman told the potential investors that she had established the product after seeking treatments when she was diagnosed with ME at the age of 26.

She said: "Four years ago I was diagnosed with ME. I went from working in a top advertising agency with a busy social life and exercising regularly to being mostly housebound, unable to walk for more than five minutes without having to get back into bed.

"I was told by doctors that I would never recover, work again or have children.

"I went on a personal healing journey using diet, acupuncture, Chinese herbs and ear seeds. Using this combination, I believe, aided my recovery within 12 months."

Acu Seeds are described as a "DIY needle-free ear acupuncture for anxiety, migraines, hormonal issues, insomnia, weight loss and more".

Her pitch marked the first time in the show's history that a product received an offer from six different Dragons - including footballer Gary Neville who had joined the five regulars as a guest investor.

Of the available offers, Boxer chose Steven Bartlett to invest in her business.

After the episode was broadcast, a joint letter signed by ME campaign groups was sent to Culture, Media and Sport Committee chairwoman Dame Caroline Dinenage and Health and Social Care Committee chairman Steve Brine.

The groups said that, as the episode was aired in primetime on BBC One, they were concerned that a larger audience would have heard the pitch which they alleged "amounts to an unfounded claim that this form of alternative medicine can cure ME".

Ear seeds are tiny beads designed to stimulate points of the ear

It added: "Sadly, there is currently no known effective treatment for ME. There has been a distinct paucity of research into this disease, compared to other long-term conditions, which means that ME is still without a cure.

"As a result, we remind people to only take medical advice from appropriately qualified healthcare professionals and to ensure that any treatment decisions are evidence-based and fully informed."

The letter also said broadcasters must make "every effort to ensure that content is accurate and does not contain misleading and potentially dangerous information".

Action for ME said on social media that it has also written to BBC director-general Tim Davie to voice its concerns about the episode.

A BBC spokesman said: "Dragons' Den features products from entrepreneurs and is not an endorsement of them.

"Dragons' Den shows real businesses pitching to investors to lift the lid on what happens in the business world.

"This episode features an entrepreneur sharing their own, personal experience that led to a business creation."