Summary

  • More than 1,000 food safety inspections missed by Birmingham City Council

  • Of those 70% deemed 'high-risk'

  • Shortage of inspectors partly to blame

  • All food businesses should be given a hygiene rating 0-5

  • City council says highest-risk premises have been targeted in the last week

  • Which? branded the city the worst in UK for food hygiene in 2018

  1. Analysis: Money problems blamed for inspection failurespublished at 13:10 Greenwich Mean Time 17 January 2020

    Kathryn Stanczyszyn
    Political Reporter, BBC WM

    This damning letter from the FSA shows the cracks that have been appearing in some of Birmingham’s services.

    Regulation bosses have said the squeeze in recruitment on food hygiene inspectors was down to "financial problems" - which in turn led to this huge backlog in ratings being handed out.

    New cafes, bars and takeaways all have to be seen within 28 days - but that hasn’t been happening.

    A council spokesperson said standards at the majority of food premises in the city are very good - and they are now getting to grips with the issue.

    But in a city with a growing tourism and food industry it’s not a good look.

  2. 'To get zero you are doing something majorly wrong'published at 12:46 Greenwich Mean Time 17 January 2020

    Chris, a chef from Shifnal said he would not eat at a one star premises.

    He rang Radio WM to say: "You should take notice of the scores on the door.

    "It can actually go from zero to five, to get zero you are doing something majorly wrong.

    Stock image of a chef at workImage source, Getty Images

    "They not only look at the structure of your business, what you're doing, how you're storing your food, where you are storing it, they also look at the practices of where you're getting it from and also, one of the most important things, they are looking at these days about your traceability, your temperature checks and also your allergy lists, you have to keep an allergy list on the premises at all times."

    The action officers take are based on a "scoring system" and if they see "an immediate threat to public health" they will stop a business operating immediately.

    "As long as they keep a good clean regimen, they keep their paperwork is up to date and they are not handing food in an inappropriate way, it is difficult to get less than a four I think."

  3. What to do if you're unhappy with a restaurantpublished at 12:34 Greenwich Mean Time 17 January 2020

    If you visit a restaurant or other food premises where there is no rating, the best advice is to report it to the council.

    Paul Lankester, in charge of such things at Birmingham City Council, said the department would be "happy" to put it in the system and get it inspected as soon as possible.

    Likewise if you don't like what you see when you buy your favourite late-night takeaway, you can raise it with the council here, external.

  4. Your views: 'If it's not clean turn around and scarperpublished at 12:22 Greenwich Mean Time 17 January 2020

    Many of you have now been having your say through Facebook.

    Steve Maguire said: "So we have legislation, laws, rules, guidelines, but less and less enforcement."

    And Paula Wilcock said: "Just Birmingham? I bet other city councils are becoming behind as well."

    Woman eatingImage source, Getty Images

    Ringo Sheer said: "Always look at the floors, windows and walls in a fast food eatery, if [they are] not clean turn around and scarper."

    Joseph Stephen tweeted: "I wish I was put off but I'm probably gonna get a kebab tonight."

    While Mark Robertson said: "If you cannot cook - good luck."

  5. Cat allowed to roam restaurant kitchenpublished at 12:09 Greenwich Mean Time 17 January 2020

    If you need an idea of what inspectors can discover, in 2018 we reported on a court case featuring a business in Telford.

    It admitted admitted four charges relating to breaches of food hygiene.

    There, inspectors had found a cat was allowed to roam a kitchen and storage areas and its litter tray was placed close to where food was prepared.

    Telford & Wrekin Council said the dirty cat litter tray was found in a corridor off the food preparation areasImage source, Telford & Wrekin Council

    They found the floor covering in the kitchen was dirty and in such poor repair it was not easy to clean; the ceiling in the kitchen was also dirty and damaged and dirty clothing was placed on top of a refrigerator.

    It was fined £2,800 and eventually ceased trading.

  6. What does the FSA think of what is happening now?published at 11:56 Greenwich Mean Time 17 January 2020

    On the whole, the Food Standards Agency (FSA) seems happier with the action now being taken by Birmingham City Council.

    Stock food hygiene rating imageImage source, Getty Images

    Michael Jackson, head of regulatory compliance, said: “The effective enforcement of food law plays a vital role in protecting public health.

    “When a local authority is not performing as it should, we’ll take appropriate steps to make sure that it meets its obligations.

    “We’re pleased to see the response by Birmingham City Council to the concerns we raised about their performance and will continue to work with them to ensure the necessary improvements are made.”

  7. When will those outstanding inspections take place?published at 11:38 Greenwich Mean Time 17 January 2020

    With regards to progress on checking those outstanding premises, Mr Lankester (currently in charge of regulation and enforcement) said: "In the last week all of the highest risk premises have been done."

    He said the department intended to have checked all of the businesses within two years.

    Image of foodImage source, Getty Images

    "What [The FSA] have said is that every inspection we have carried out, they can find no problem with the quality of work we have been doing, and the council does a lot of enforcement, they counted that as a priority to actually ensure when we found a premises wasn’t in good order, we dealt with it and followed it up," he said.

    “What we haven’t managed to do is keep track with the number - we will be doing that and we are in the process of upping our game on that particular area."

    He also said he was "quite happy" to eat out in Birmingham and was confident the standards in most eateries was good - and inspectors want to work with the ones who aren't to make sure they comply.

  8. And what about the experts?published at 11:19 Greenwich Mean Time 17 January 2020

    Sylvia Anderson, a food safety consultant, said the level of missed inspections is “quite shocking”.

    “Food hygiene is one of the most important factors for people to consider when going out to eat,” she said.

    “The rating is there to guide the public on where they should go out and eat.”

    Washing a kitchen surface, stock imageImage source, Getty Images

    But she said, ratings can be lower for reasons other than hygiene, for issues of paperwork or the structure of the building.

  9. Your reaction: 'Food poisoning can kill'published at 11:06 Greenwich Mean Time 17 January 2020

    As ever, we are keen to hear what you think about this.

    If you want to share your views you can get in touch via email,Twitter, external and Facebook, external.

    A few of you have already got in contact.

    Lee, from Redditch, says: “I check food hygiene ratings every single time I order a takeaway to ensure the food hygiene is up to standards.

    “I will not order from any takeaway that has three stars or under.

    "If a restaurant hasn’t been checked or tested for over 12 months I do not order from them as they can change frequently.”

    Looking at a fast food menuImage source, Getty Images

    Karen from Stonnall, said: "After my mother and I had really bad food poisoning at a restaurant, my mother will no longer eat out, and I will only eat out or have takeaway if it is four star or above.

    "Food poisoning can kill elderly people, it is serious."

    Takeaway containers stock imageImage source, Getty Images

    Paul from Acock's Green said: "When I go to Bangkok I always eat the street food, the food is always delicious, its piping hot without a food hygiene inspector lurking in the background.

    "They depend on the sale of their food and cannot afford to sell dodgy food."

    And Scotty, from Meriden, said: “If it looks right, it smells okay and it is red hot – eat it.”

  10. Are there any other pressures?published at 10:54 Greenwich Mean Time 17 January 2020

    Mr Lankester, who has been in his post since July, said a rising number of businesses changing ownership had also put pressure on inspectors.

    "As soon as they change their owners the FSA requires us to inspect them within 28 days," he added.

    "That demand has been rising over the last three or four years, it has quadrupled in that time and so the demand has outstripped some of the resources we've had available."

    Birmingham City CouncilImage source, PA

    Changes in legislation requiring authorities to look closely at how allergens are handled has also increased the amount of time they have to spend on an inspection.

  11. What has caused the problems?published at 10:43 Greenwich Mean Time 17 January 2020

    That report, which went before Birmingham City Council's licensing committee on Wednesday, says staffing has been an issue.

    It said 12 posts within the food safety service have been vacant, out of a full-time total of 24.

    In an interview with BBC WM, the Interim Assistant Director for Regulation and Enforcement at Birmingham City Council Paul Lankester said it was something the council was tackling.

    Stock image of a chef cookingImage source, Getty Images

    In April, he said, they brought in five new staff, and had been holding some vacancies because of financial issues at the council.

    That is now out of the way, he said, and may bring in a further six to a dozen members of staff.

  12. Have you ever complained about hygiene?published at 10:31 Greenwich Mean Time 17 January 2020

    Have you complained about hygiene in a takeaway, cafe or restaurant?

    Let us know what got you riled.

    Or do you just ignore those food hygiene ratings and enjoy your kebab no matter what the inspectors say?

  13. How bad are things in Birmingham?published at 10:19 Greenwich Mean Time 17 January 2020

    In a letter sent to the council a month ago, the FSA's chief executive Emily Miles said she was "extremely concerned about the effectiveness of the food safety service being provided by Birmingham City Council and about the potential risks to public health".

    The FSA says the council has a "growing backlog" of more than 1,000 overdue inspections for premises already rated - 70% of which are deemed "high risk".

    Aerial view of part of BirminghamImage source, Getty Images

    It also says a further 1,200 premises are yet to receive a rating at all, 86% of which are likely to fall into the high-risk category

    On top of all of this - it is estimating at least 1,000 new registrations will be made this year.

    And in addition to its worries about inspections, the FSA has said it has concerns about a "reduction" in the number of complaints about hygiene that are being inspected.

    So even the grubbiest takeaway might be getting away it.

  14. Inspection problemspublished at 10:03 Greenwich Mean Time 17 January 2020

    The Food Standards Agency (FSA) is responsible for overseeing things to ensure food safety - but says “this is not occurring in Birmingham due to the underperformance in inspections and the shortfall in qualified officers”.

    So not enough inspectors.

  15. What is the council meant to do?published at 09:58 Greenwich Mean Time 17 January 2020

    All local authorities have a legal duty to enforce the Food Safety & Hygiene (England) Regulations 2013.

    Councils can inspect a business at any point and, after an inspection, the business will get a rating from 0-5, with zero meaning “urgent improvement is necessary” and five showing a premises is “very good”.

    How often a business is routinely inspected will depend on the type of business and its previous record. Some premises might be inspected at least every six months, others much less often.

    Stock image of someone checking the temperature of foodImage source, Getty Images

    Officers will offer help and advice on food safety. They can take action if they find that standards of food hygiene are not good enough.

    In serious cases, this could be closing the premises or prosecution.

  16. Thousands of food premises not inspected in Birminghampublished at 09:48 Greenwich Mean Time 17 January 2020

    Going out to eat is supposed to be a treat isn't it?

    But if you go out to eat in Birmingham, there is a chance you may find yourself somewhere where the food safety is completely unknown.

    That is because more than 1,000 “high risk” food safety inspections have been missed by Birmingham City Council, it has been revealed.

    Food hygiene ratingsImage source, Getty Images

    The details came from a Birmingham City Council licensing committee meeting, external earlier this week.

    But it isn’t the first time there have been problems like this in Birmingham.

    In 2018, consumer watchdog Which? said Birmingham was the UK's worst area for food hygiene, because not enough businesses were visited within 28 days of opening.