Bristol Airport: Flight disruption after 'technical issue'

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Plane taking offImage source, Getty Images
Image caption,

Flights are still disrupted out of Bristol Airport

Flight disruption is continuing at Bristol Airport after a "technical issue" hit UK air traffic control systems.

National Air Traffic Services (NATS) limited the number of planes landing across the country on Monday after a "flight planning issue".

Bristol Airport said while the issue has been resolved "customers can expect ongoing flight disruption" on Tuesday.

A spokesperson advised customers to contact their airline before travel.

They said: "While the NATS technical issue has been resolved, customers can expect ongoing flight disruption today as the airlines work to return to normal the flight operations.

"Customers are advised to contact their airline for the latest flight information."

Among those affected by the delays is Paula Hemstead, her husband Matthew and two young boys.

They had been due to fly back into Bristol from Gibraltar but the next flights they can get are not available until Monday.

Image source, Paula Hemstead
Image caption,

Paula Hemstead, her husband Paul and their two sons are among those waiting to fly home

"Our airline are offering us a transfer to another flight or a refund [but] they have no flights till 7 September and it will cost us over £1,500 to get home if we ask for a refund and try to get home another way," she said.

"Other airlines have the same problem so we can't book onto another airline.

"We just feel abandoned."

NATS confirmed the fault just after midday on Monday, causing hundreds of flights across the country to be cancelled, including many in Bristol.

At 15:15 BST NATS said it had identified and remedied the issue and explained a technical fault affected the system's ability to automatically process flight plans.

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