Cambridgeshire police cut web chat service to boost 999 call handling

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A man on a phoneImage source, Getty Images
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Cambridgeshire Constabulary's web chat service will run between 08:00 and 17:00 BST in a "brief trial"

A police force has begun a trial to increase its emergency call handling by reducing its 24 hour web chat service.

Cambridgeshire Constabulary's web chat reporting service now will run between 08:00 and 17:00 BST in a "brief trial".

This will allow more people to take emergency 999 calls during peak periods, the force said.

A spokesman said the situation will be reviewed after the trial ends on 30 June to "establish the most suitable ongoing solution".

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