Cornwall residents asked to think before seeking medical help

The NHS is asking people to only attend the hospital emergency department if their condition is life-threatening

Cornwall residents are being asked to think where is best for them to seek treatment if they are ill or injured this half term.

Health bosses said people should consider other medical options before calling 999 or attending hospital.

NHS Cornwall declared a "critical incident" last month due to "sustained pressure" on hospital services.

It is asking people to seek help from GP surgeries and chemists first, unless their condition is life-threatening.

A spokesperson from NHS Cornwall said: "From self-care for stomach bugs to thinking pharmacy first for advice or forgotten medications to visiting one of our 10 minor injury units for something more urgent, NHS Cornwall and Isles of Scilly is reminding residents and visitors to think carefully about which service they need."

Health bosses have listed six options for those needing medical help this half term:

• Visit a local pharmacy for help with allergies, insect bites, stings and emergency contraception.

• A GP practice is the best point of contact for ongoing symptoms, even for people visiting Cornwall for the half term holiday.

• Minor injury units can help with conditions like broken bones and cuts that need stitches.

• For urgent care advice, visit NHS 111 online or call 111.

• For mental health issues, Cornwall's 24/7 mental health helpline can help. Call free on 0800 038 5300.

• Only call 999 or visit the emergency department if an illness or injury is life-threatening.