South Western Ambulance Service asks for feedback

The South Western Ambulance Service NHS Foundation Trust is encouraging people to join the next Patient Participation Panel meeting

The ambulance service for south-west England is asking for feedback from patients.

The South Western Ambulance Service NHS Foundation Trust (SWASFT) said it wanted people to take part in a virtual Patient Participation Panel on 12 April.

It said it wanted to hear thoughts on ways to improve the care and service it provided.

It added that it would welcomes views both "positive and negative".

'A valuable voice'

Deanne Hill, patient engagement manager, said: "We are keen to identify what matters most to our local communities, and the Patient Participation Panel offers a platform for people to have their say in an honest and safe environment."

Panel members had "a valuable voice" and their feedback about their experiences of SWASFT "will help shape the ambulance service now and in the future", it said.

Ms Hill added: "We want to collect views - positive and negative - to help influence informed changes and make the services we offer better for our patients.

"If you have the time to donate just 90 minutes, to share your views with our team, you would make such a difference to your local community, to the service we provide, and the way we engage with our patients."

The next meeting is on Friday 12 April at 10:00-11:30 GMT via the online meeting provider Microsoft Teams.

Future meetings would be in August and December on the second Friday of the month, bosses said.

The SWASFT covers Bristol and the former Avon area, Cornwall and the Isles of Scilly, Devon, Dorset, Somerset, Gloucestershire and Wiltshire.