Colchester Hospital claims inadequate rating is 'unfair'
- Published
A healthcare watchdog has branded Colchester Hospital's medical care and accident and emergency as inadequate.
The Care Quality Commission (CQC) criticised patient transfer from resuscitation to an assessment unit without recommended further treatment.
Dying patients failed to receive respect, staffing levels were too low and morale was poor in A&E.
The hospital said the inspections, when emergency departments at many hospitals were under pressure, were unfair.
The commission said the inspections were in response to concerns about performance and care.
Colchester's chief executive Dr Lucy Moore said: "They do not reflect the standards which we expect to deliver consistently for all our patients, and we have already taken urgent action to address shortfalls.
"However, I am disappointed that the CQC has decided to rate Colchester General Hospital as inadequate following visits to the A&E department and Emergency Assessment Unit.
"It is not unreasonable to point out the inspectors visited at a time of unprecedented demand within the NHS when, frankly, many hospitals like ours were struggling."
The hospital said it had taken steps to address some of the issues by moving staff from a closed ward to work in A&E, opening 12 GP beds, recruiting more nurses and creating an emergency division to improve patient flow and capacity issues.
- Published15 November 2014
- Published15 October 2014
- Published17 July 2014
- Published30 May 2014
- Published11 April 2014
- Published12 March 2014
- Published18 December 2013
- Published6 November 2013