Norwich Royal Mail lorry crash takes out broadband

The crash happened in the early hours of Monday, but no-one was injured, Royal Mail said

A Royal Mail lorry has crashed through a wall, completely destroying a telecommunications cabinet and leaving many without phones and broadband.

The accident happened at about 06:00 BST in Rosary Road, Norwich.

Royal Mail said no-one was injured, the lorry did not have any mail on board at the time, and an investigation was under way.

People living in the surrounding areas should expect disruption to telecommunications, Openreach said.

The crash partially destroyed a brick wall, taking with it most of a mural that had been created by a local community group.

Both the wall and a mural were partially destroyed

The cabinet was "completely destroyed", an Openreach spokesman said

The lorry was removed by a recovery company earlier and work to repair the wall and the cabinet was under way.

A crane was used to lift the stricken lorry from the crash site

Openreach, a BT subsidiary which manages the telecommunications system, said its "cabinet and a number of cables have been completely destroyed" in the incident.

"This is causing disruption to phone and broadband services in the local area but we're already working on it," a spokesman said.

"It's a complex fix which will take weeks to fully repair, but we're doing everything we can to get a temporary service in place this week, so people can at least be connected at the earliest opportunity.

"Our engineers will then work alongside the temporary fix to fully repair the damage."

An on-site engineer told the BBC disruption could last for several days.

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