Oxford's Brookfield care home fails to meet standards

A care home in Oxford left one resident in pain and others were poorly-monitored, inspectors have found.

The Brookfield Christian Care Home failed in seven essential areas, a Care Quality Commission (CQC) report shows.

Bosses at the Southern Cross-owned home now have 14 days to improve service at the home ahead of further inspection.

"A number of improvements in care provision and changes to management have been made at the home," a spokesman for the home said.

'Major concerns'

CQC inspectors visited the home in Greater Leys in December 2010 and again in January this year.

As well as the resident being left in pain because they had not been given their medication, inspectors found that the well-being and nutrition of other residents had been inadequately monitored.

Of the seven areas of failings inspectors identified, four caused "major concerns" which were:

• Care and welfare of people who use their services

• Meeting nutritional needs

• Management of medicines

Inspectors also had concerns in the following areas:

• Respecting and involving people who use their services

• Safeguarding people who use services from abuse

• Supporting staff

• Assessing and monitoring the quality of service provision

In the most serious cases the CQC said it could suspend or cancel a service, but this is regarded as a last resort.

However, a spokesman said: "The right outcome is if we highlight failings in standards and then they are quickly rectified to improve conditions for the residents living in the home."