Glastonbury Festival fans upset at 2024 tickets sale delay

Glastonbury fan Mark Jackson hoped news of a delay to ticket sales was a hoax

Festival-goers have voiced their frustration over Glastonbury Festival's decision to delay ticket sales for a fortnight.

The announcement was made "out of fairness" to people who had not realised their registration to purchase tickets had expired, the festival said.

Mark Jackson from Salisbury said he thought the announcement was "a hoax".

"In two weeks' time, we have a trip to Spain. We feel like we've been gazumped by being so prepared," he added.

The announcement was made just a few hours before the tickets had originally been due to go on sale.

Responses to the festival's posts about the date being pushed back on X (formerly known as Twitter) and Facebook included many from people who were unhappy with the short notice.

Some said they had taken time off work or cancelled plans in order to be free to log on to buy tickets when they were released, while others said that the decision punished people who had been "organised enough" to check they were registered.

Mr Jackson and a group of friends organised themselves so that they would all be free to join the queue for tickets.

"We've got multiple devices; computers, laptops, iPads, phones, all trying to do it from different areas. Everyone has got postcodes for each person in the group," he said.

"So it just gives us more of a opportunity for more than one person to get through to the website, because the website crashes multiple times," he added.

But having not been able to purchase tickets, they are now worried about missing out in two weeks' time due to a holiday.

Mr Jackson said: "People who have been to Glastonbury will know how desperately people want to go again. It's better than going on any holiday.

"I was hoping it was a hoax. I'm prepared to do whatever I need to do to get tickets. If it means I need to volunteer or work."

Mr Jackson said Glastonbury was "better than going on holiday"

Some users posted on X that they had found their registrations had been unexpectedly deleted.

Coach sale tickets will now go on sale from 18:00 GMT on 16 November and general admission tickets from 09:00 on 19 November.

Glastonbury has apologised for the late change in a statement, but added that it wanted to ensure that everyone who wanted to buy a ticket was able to confirm their registration ahead of the sale.

It said that people who registered before 2020 were contacted and asked to confirm their details and if they wanted to retain their registration after the 2023 festival as part of a scheduled review.

The statement said: "It has come to light that some individuals hoping to buy tickets for 2024 have discovered after Monday's registration deadline that they are no longer registered, despite believing they were."

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