Bath Royal United Hospitals' maternity services retain outstanding rating

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Staff pictures with balloons that read 'outstanding'Image source, CQC
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The maternity team at Bath's Royal United Hospitals have retained an outstanding rating

The maternity team at Bath's Royal United Hospitals (RUH) are "delighted" to have retained an outstanding rating after a recent inspection.

The Care Quality Commission (CQC) praised the service provided to patients and said staff enjoyed a supportive environment.

RUH director of midwifery, Zita Martinez, said she was proud of her team who "go that extra mile".

"It is a true credit to the hard work and commitment of our staff," she said.

Despite the outstanding rating, Ms Martinez said they are already focusing on areas where inspectors suggested possible improvements.

"A major refurbishment of our maternity facilities at the RUH site is currently under way, to further improve our families' experience," she said.

"This includes the relocation of our Day Assessment Unit alongside the creation of a new fully equipped day room for our families to prepare food and relax away from the bedside."

CQC inspectors carried out the assessment in November 2023.

RUH is one of only 3% of maternity services in England to be given an outstanding rating.

Inspectors also visited birth centres in Frome and Chippenham, which were included in the inspection, with both receiving a good rating.

RUH chief executive, Cara Charles-Barks, said that it was a "truly fantastic" achievement.

"This accomplishment reflects what's at the heart of our You Matter Strategy; a commitment to shared values and continuous improvement which provide a positive experience for the people we care for the people we work with and the people in our community," she added.

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