Doncaster Rosekeys care home rated inadequate after inspection

The care home was previously rated 'Good'

Residents at a South Yorkshire care home were "left at risk of serious harm" because staff failed to follow medical advice, inspectors have found.

Rosekeys Care Home in Doncaster was rated inadequate following a Care Quality Commission (CQC) inspection.

Nine people lived at the facility for people with learning disabilities and autism when inspectors visited three times between November and December.

The company which runs the home has been contacted for comment.

Medical advice was not followed, with an "acutely unwell" resident who needed hospital treatment kept at the home against the advice of health professionals.

The person was later admitted to hospital following further deterioration, inspectors said.

Not following medical advice "left people at risk of serious harm," they concluded.

Additionally, medicines "were not always given as prescribed".

One resident was not given antibiotics when they experienced pain, despite being prescribed them by a health professional for such instances.

Temperatures were not always taken in areas where medicines were stored, meaning it was unclear if they were being stored at the correct level.

'Visible dust'

The standard of cleanliness at the home was also criticised.

Inspectors discovered one person's "unused incontinence wear was stored on the floor and exposed" during one visit.

"Areas of the service had visible dust and stains and had not been cleaned," inspectors said.

Another resident's bedroom "had a large build-up of dust on a heater next to their bed".

Potential hazards were "not mitigated".

They included a boiler room with exposed pipework which was left unlocked and heaters "not always at a safe temperature".

One person "disclosed they had been subject to psychological ill treatment."

"This involved a threat of removing social opportunities for the person depending on their behaviour."

The incident was reported to the local safeguarding authority by an inspector for further investigation, a CQC spokesperson said.

Despite this, inspectors said the six people using the service who they spoke to "and most relatives" felt the care provided was "safe".The home was previously rated "good" following a 2021 inspection.

A CQC spokesperson said it had asked the company to detail what action they would take following the report.