Ipswich Town to review ticket policy after Norwich City clash
- Published
Ipswich Town said it would "continue to review processes" after fans criticised the number of tickets available for the trip to Norwich City.
The Championship club received 2,022 tickets, external for Saturday's sell-out derby.
Ahead of the game Norfolk Police said about 1,600 Ipswich fans had been "expected to travel", external. The club said some seats were reserved for players and staff, but not 20% of the total.
A club spokesperson said it was already reviewing "all areas" of its operation.
"Whilst we won't get every decision right, we will continue to review our processes in all areas of the club and make improvements where necessary," the spokesperson said.
A goal from Marcelino Nunez gave the Canaries all three points on Saturday, sending the travelling supporters home disappointed.
Many others took to social media to express their upset at missing out on tickets, external, while some who were there said the atmosphere suffered due to the make-up of the crowd.
'Priority access'
Ipswich launched a new membership scheme at the start of the season, with the aim of putting tickets in the hands of the most loyal travelling supporters.
The Super Blues membership costs £39.99 for adults and promises "priority access to home and away match tickets", subject to availability.
A point is awarded for each away game fans attend, and those with the most points are given first option on tickets when they go on sale.
Tickets sold out within minutes of being made available to the second highest tier group.
"Why should we pay for membership when so many freebies are handed out?" asked one fan on X following the game.
Another said "friends and family aren't fans".
The club said it was "disappointed" by the reaction and said it did not hand out 20% of its allocation to "staff or hangers on".
It said a "limited allocation" went to players as normal and to staff who regularly attend games, but did not want to provide specific numbers when asked.
Ipswich ended the weekend in second place in the Championship, with five matches remaining.
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- Published6 April
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