Southeastern Train passengers stranded in conductor mix-up

The incident started at Otford in Kent when the conductor helped a partially-sighted passenger off

Southeastern Trains has apologised after hundreds of commuters were told to get off a train because it had left without its conductor.

The conductor had helped a partially-sighted passenger off the train at Otford in Kent but was left stranded when it departed without him.

The driver told passengers the train could not continue without a conductor for safety reasons.

They were forced to disembark at Kemsing and wait for the next train.

The incident affected the 16:37 BST London Victoria to Ashford service.

A spokesman for Southeastern trains said: "We are sorry for what happened and are looking into the incident and apologise for any inconvenience."