Translink: Mobile payment problems frustrate commuters
- Published
Angry customers have taken to social media to vent their frustration at problems with Translink's app.
The mLink app allows passengers to use pre-paid tickets on public transport.
However, some customers experienced difficulties on Monday and Tuesday.
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Translink say the problem was a result of "supplier capacity issues" which affected operators in the UK and parts of Europe, adding that the app is now working again.
In a statement, Translink acknowledged the purchase of new tickets "was not possible in some cases".
They have urged customers who are experiencing problems to contact them.
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- Published31 August 2018
- Published6 August 2018