Travel pass problems leave disabled people stuck at home
Disabled people are being left unable to use the reduced-price travel services they are entitled to due to delays in benefits assessments.
Users must prove evidence of receiving Personal Independence Payments (PIPs) to qualify for a travel card and many have no fixed date for an assessment.
"I don't leave the house," said Lara Warlow, 42, who struggles to afford travel without the pass after a life-altering accident in 2017.
The Department for Work and Pensions, which assesses people, said waiting times have "greatly improved".