Isle of Man health service complaints time frame could double

Manx Care took over responsibility for health and social care earlier this year

People could have twice the amount of time to log a complaint about Manx health or social care services.

It is one of the key proposals that make up a consultation from the Department of Health and Social Care.

It suggests complaints could be made at any time within 12 months, rather than the current six-month limit.

The department said the proposed timescale extension brought it "in line with internationally recognised best practice".

The survey also looks at a number of ways the process could be improved, including the creation a two-stage pathway for making a complaint.

A government spokeswoman said in the short term it was hoped new regulations "will modernise specific aspects of the current process".

The department said the two-stage process was "aligned with the best practice principles of the Ombudsman Association".

From 1 April this year health and social care services became the responsibility of Manx Care.

People have until 18 October to take part in the consultation.