Q Award winners apologise to fans for having to use secondary ticketing sites

Winning acts at Wednesday night's Q Awards used their acceptance speeches to criticise secondary ticketing websites.

Bastille, James Bay and Jack Garratt all took home prizes but all apologised to fans forced to use them.

The awards, held at London's Roundhouse, were sponsored by secondary ticket site Stub Hub.

James Bay, who won the gong for best solo act, was the first to say sorry from the stage.

"Apologies to my fans for ever having to deal with secondary ticketing sites," he said. "I hope we see the end of them. They definitely suck."

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There are calls from many within the music industry to ban websites that allow fans to buy and sell tickets at prices higher than face value.

Earlier this year the Fan Fair alliance, which lobbies for fairer ticket practises, criticised the Q Award's partnership with Stub Hub.

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Jack Garratt, who walked away with the breakthrough act award, also had a go at secondary ticketing sites.

"If there are people who are doing what they can to steal moments away from the public or steal moments away from fans, I have no time for those people," he said.

"I'm only interested in finding the best and cheapest way for my fans and my audience to come and see my shows.

"I care about it so much. Everyone does."

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This year's Q Awards marked the first time members of the public were able to attend the event since it started in 1990.

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