Improving GP surgery taken out of special measures

Farrow Medical Centre on Otley Road serves about 8,600 people in Bradford

A Bradford GP surgery has been lifted out of special measures after a watchdog found "significant improvements" in the service.

Farrow Medical Centre, which served about 8,600 people in the city, was given an overall rating of "inadequate" by the Care Quality Commission (CQC) in April 2023 after a number of failings were identified.

The regulator upgraded the centre's overall score to "good" after reinspecting the surgery on Otley Road in July.

Inspectors found the premises to be "clean and tidy" and that infection control measures were to a "high standard".

The service had taken "appropriate steps" to address the issues previously identified, which included concerns about management of medicines and recruitment checks.

Feedback from patients found 72% were positive about the service, the report said, with "less positive responses" relating to access to appointments.

Sheila Grant, the watchdog's deputy director of operations in the north, said: "It was encouraging to see that significant improvements had been made in response to concerns we raised at our previous inspection.

“We’ve shared our findings with the practice so that they can continue to build on the improvements we saw and we’ll continue to monitor it to make sure these changes are sustained long term.”

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