Hardware shop closures heartbreaking, say workers

A head and shoulders image of Stuart Ruskin, taken from a low angle. He is looking into the camera and the Coopers logo is in the background above his head, blurred.Image source, Martin Giles/BBC
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Coopers boss Stuart Ruskin described the closure of the company as devastating for employees and customers

  • Published

For nearly nine decades, hardware shop Coopers has been a High Street mainstay in Suffolk and Norfolk.

The retail stalwart, which has a head office in Worlingham near Beccles, opened back in 1938.

But, on Saturday at 15:00 BST, trading will cease and the company's stores in Beccles, Bungay, Halesworth, Harleston, Leiston and Framlingham will close.

Commercial director Stuart Ruskin said the firm, like many other shops, had struggled to attract customers through the doors because of "how the High Street is today".

"Bills were not getting paid, even online was struggling, so it is just not working anymore," he said.

"We will sell what we can and then the doors will close and that will be the end - it'll be a very sad day because our workers are not just colleagues, they are our friends."

Mr Ruskin, who has worked for Coopers for nearly 30 years, said rising bills and wages had also played their part in the decision.

He said departing employees - who had worked for the firm for as much as 40 years - would all be paid and supported.

A head and shoulders image of Gary Revell. He is wearing glasses and a green fleece. He is staring into the camera.Image source, Martin Giles/BBC
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Bungay store manager Gary Revell said he would miss working for Coopers

Bungay shop manager Gary Revell, who is a former on-call firefighter, said: "I am four and a half years off retirement, so it is difficult, and I have no idea what will happen to me.

"We are all devastated. It is a shame for the town and I am going to miss it - I have built up such a friendship with the customers, so it is heartbreaking."

A head and shoulders image of Angie Daglish, who is wearing a pink hoodie while looking into the camera. Image source, Luke Deal/BBC
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Part-time worker Angie Daglish, who works in Coopers' Leiston store, said she was concerned about colleagues who will be left jobless as a result of the closure

Part-time employee Angie Daglish, who has worked at the Leiston store for three years, said she was "not surprised but shocked" by the impending closure.

"The workers were gutted [when they were told] because some of them have now got to go and look for jobs," she said.

"My son works here and he has a young family, so I worry more about him. It will be horrible and not very nice on Saturday."

A general view image of the outside of a Coopers store in Leiston, taken from the road. A mobility scooter and a customer are positioned in front of the entrance to the shop.Image source, Luke Deal/BBC
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Concerns have been raised about the future of Post Office branches which are inside Coopers stores in Halesworth and Leiston

The closure has also caused some concern about Post Office provision, given Coopers stores in Halesworth and Leiston each play home to a Post Office branch.

The Post Office said it would need to "review Post Office service provision in the area" due to the company's "unplanned closures".

"We were very sad to hear that Coopers stores are closing this weekend," a spokesperson said.

They pointed out that Leiston had a recently opened banking hub that could do bill payments, plus personal and business banking services.

Other east Suffolk branches that were open included Aldeburgh, Saxmundham and Peasenhall, the Post Office said.

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