Scammers use fake accounts to trick GWR customers
GWR said fake accounts were attempting to trick customers into giving away personal details
- Published
A train company has warned customers about a scam attempting to trick them into giving over their personal details.
Great Western Railway (GWR) said accounts had been created on X, formerly Twitter, falsely claiming to belong to GWR managers.
It said the people running the accounts contacted GWR customers requesting personal information from them.
The firm reminded customers not to provide personal details to anyone except GWR's official account.
It said GWR staff only asked for information via direct messages on the site.
GWR runs trains from London to the South West, the West, West Midlands and Wales.
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