Water supply issues affecting parts of Surrey

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Some properties in Guildford and Redhill have been impacted by the issue

At a glance

  • An estimated 3,000 properties are experiencing water supply issues

  • Thames Water said it was delivering bottled water to vulnerable customers

  • The supplier has also set up a bottled water station in Cranleigh

  • Published

An estimated 3,000 properties have been affected by water supply issues in Surrey.

Residents in parts of Chiddingfold and Dunsfold have reported no water or low pressure on Wednesday.

Thames Water has said its Ashlands Reservoir is out of service after a technical issue at Mousehill Water Treatment Works, late on Tuesday.

Deliveries of bottled water are being made, the supplier said.

A Thames Water spokeswoman said the water supply issues impacted properties in Chiddingfold and Dunsfold.

She said: "Our technicians have now resolved the issue at Mousehill and are currently working to refill the reservoir.

"We’re reducing impact to residents by pumping water from our tankers into the local supply network."

The company is making deliveries of bottled water to customers on the priority services register.

A bottled water station has opened at Cranleigh Leisure Centre, in Village Way, Cranleigh.

Image source, Google
Image caption,

Thames Water have now opened a bottled water station at Cranleigh Leisure Centre

Thames Water also said there were technical issues at Netley Mill Water Treatment Works in the early hours of Tuesday.

The supplier said it was continuing to reduce the impact by pumping water from tankers into the local supply network.

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