Healthcare rules breached at GP practice - report

The practice in Bradford was rated "inadequate" by the Care Quality Commission

A GP surgery in Bradford has been placed in special measures after five breaches of healthcare regulations were found by inspectors.

Thornbury Medical Practice has been rated "inadequate" following an inspection by the Care Quality Commission (CQC).

The watchdog said patient complaints were not used to improve the quality of care and data breaches at the surgery had not been reported.

In response, the practice said it had taken immediate action to address the concerns raised by the CQC.

In a report following the one-day inspection at the surgery in September, the CQC said the "culture of the practice did not enable staff to raise concerns".

Inspectors said they "identified two data breaches" during their visit, "where patient identifiable information had been sent by email outside the NHS email system".

The surgery's records for childhood vaccinations and cervical screening were below national targets and it needed to take steps to improve uptake, inspectors added.

The report also said that patient satisfaction in the practice had decreased, according to surveys, and there was "limited information" available to help patients "cope emotionally with their care".

A spokesperson for the medical practice said that action had been taken to rectify the issues identified.

They said the practice was confident of securing an upgraded rating at its next formal inspection, which was expected to take place later this year.

"We're carrying on with our work and we're here to support all our patients," the practice added.

"We are now in a better frame moving forward."

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