Cyber attack leaves thousands vulnerable to phishing scam

The attack has downed the housing websites across Greater Manchester

A cyber attack on councils across Greater Manchester has left thousands of residents vulnerable to a phishing scam.

The attack, which initially hit one borough last week and spread over the weekend, on software company Locata downed the housing websites for Manchester, Salford and Bolton councils.

It has also led to thousands of users being sent a phishing email asking them to "activate your tenancy options" and hand over personal data.

Locata, which provides housing software for councils across the country, has apologised for the disruption.

“We moved quickly to manage the issue and, working with third-party IT experts are investigating the matter," a statement from the firm said.

"We have informed those local authorities impacted and our investigation is ongoing. We would like to apologise for what has happened."

Locally, authorities said they were "aware" of the attack and scam.

A Manchester City Council spokesperson said only the public facing section of its website Manchester Move was impacted and so "limited personal data" was breached.

Bolton was also affected, a council spokesperson said anyone who believed they had received a phishing email and already clicked on a link or shared personal information should follow the guidance on the UK national Cyber Security Centre website as soon as possible.

Salford was also hit by the breach. Initially, it was targeted last week.

A council spokesperson said Locata was unable to confirm to what extent personal data had been revealed.

The council said it was urging anyone that may have clicked on links in emails to monitoring their bank account for any suspicious activity and contact their bank immediately if they clicked a link.

"If you have lost money report it immediately to Action Fraud," the council said.

"Change your passwords if you have any other accounts with the same password as your Salford Home Search Account and consider signing up for free credit report."