Sisters lose hundreds in Taylor Swift ticket scam

Aimee and her sisters Fleur and Maisy (from left) believed they would see their favourite singer, Taylor Swift, but were left disappointed

Four Taylor Swift fans said they had been left feeling "exploited" after losing hundreds of pounds to scammers.

Aimee Brough and her sisters Fleur and Maisy, were part of a group of four looking forward to seeing the US star at Wembley Stadium on Saturday as part of her Eras tour.

Ms Brough, 28, of Willenhall, believed she had bought re-sold tickets from a contact of a family member on Facebook. She later found the account had been hacked. The group lost a total of £620.

Others have also reported having their accounts hijacked by scammers selling Swift tickets. Facebook has said it took "the safety and security of our community seriously" and was "continually investing in protections against fraud".

There has been huge demand for tickets to see the Eras tour, with UK dates in June and August.

But in April, Lloyds Bank estimated that British fans had lost an estimated £1m in ticket scams.

Ms Brough saw what she believed was proof of the four resale tickets at £155 each and transferred the money via a banking app.

"Once the money was sent it was taking a while for them to get back to us," she said.

"I kept refreshing my Ticketmaster account, my email and Facebook but nothing was coming through."

Although she believed the seller was someone known to her family, she found out their account had been hacked.

Aimee and her sisters had believed it was a genuine sale

'Saved for months'

And soon after, the hacked account began demanding more money from Ms Brough.

"They started asking for another £200 to change the names on the ticket but when we checked how much it would cost on Ticketmaster it was £3," she said.

"We tried pleading with them, ringing them and reaching out to other people we believed knew the person but we quickly realised we'd been scammed."

Ms Brough said the rise in ticket price costs may help scammers con excited fans.

"It doesn't help that tickets are so expensive, and then scammers can come in and sort of exploit that," she said.

"People are really excited and are wanting to go and see their favourite artists, we saved up for months and missed out during the general sales.

"I think it's disgusting that all of these accounts could be hacked, and these scams can keep happening."

Ticketmaster has advised customers on their site to only buy tickets from official sources.

"With any event, the official ticketing agent or the venue is the best place to buy tickets from," it said.

"Check out the artist’s own website, as the official ticket sources will always be listed there."

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