E-scooter issues should be reported, boss says

Six Zipp e-scooters outside Slough rail station. They have a yellow body, with Zipp written in pink on them. "Park me sensibly" is written on a footplate Image source, BBC
Image caption,

Three hundred e-scooters can be used across Slough

  • Published

Anyone concerned about safety involved in a new e-scooter scheme should feel free to report issues, an operator said.

Zipp Scooters’ 300 e-scooters were unveiled as part of a trial run by Slough Borough Council on Tuesday.

A previous scheme, part of a wider national trial, ended in November 2022 after the council could not renew a contract with previous operator Neuron Mobility UK.

Zipp Scooters’ UK country manager, Charlie Wilson, said it can ban riders if they repeatedly fail to adhere to rules.

Image caption,

They can be taken from 60 bays around Slough but there could be more placed around the town

The company has 60 bays around Slough which e-scooters must be picked up from and returned to.

It is looking to introduce more across the town over the next two years of the trial.

Mr Wilson said: "We would welcome people getting in touch, external with any concerns they might have.

"Fundamentally we want to work closely with the community to make sure that the scooter users and all members of the public feel comfortable with this exciting, fun, sustainable way of getting around.”

An 18-year-old man died after he fell off a Neuron Mobility UK e-scooter in June 2022, according to the Local Democracy Reporting Service (LDRS).