My Bottom Line: Phil Smith, Cisco

Phil Smith is the chief executive of technology company Cisco UK and Ireland. He says we need to take responsibility for our own actions and find solutions to problems and not blame other people when things go wrong.

Phil appeared on The Bottom Line which is broadcast on BBC Radio 4 and BBC World Service. Subscribe to the podcast or watch it on the BBC News Channel.

Find more business wisdom from other chief executives on the My Bottom Line website.