Mental health care delay concerns raised by Gofal survey
Mental health charity Gofal is calling for improvement in healthcare workers and GPs' attitudes to mental health problems in Wales.
A study of 1,000 people who received help with mental health suggests there are issues with waiting times and the effectiveness of treatments.
Nearly half said their treatment only partly addressed their problems or did not help at all.
The Welsh government said it has plans in place to address issues raised.
Katie Dalton, public affairs manager for Gofal, told Felicity Evans of BBC Radio Wales about patients' concerns.