Colin Williams says Arriva Trains Wales refused him access
A train company is holding an investigation after a disabled man claimed he was not allowed to board a crowded carriage.
Colin Williams, from Welshpool, claimed a guard refused to let him board a train to Shrewsbury saying it was full.
But Mr Williams, 41, said several other passengers were allowed to the board the train, while the guard did not lower the ramp for his wheelchair.
Arriva Trains Wales said it was investigating the matter.
Mr Williams spoke to BBC Radio Wales presenter Kayleigh Thomas, on Good Evening Wales.