BBC Homepage
  • Skip to content
  • Accessibility Help
  • Your account
  • Notifications
  • Home
  • News
  • Sport
  • Weather
  • iPlayer
  • Sounds
  • Bitesize
  • CBBC
  • CBeebies
  • Food
  • More menu
More menu
Search BBC
  • Home
  • News
  • Sport
  • Weather
  • iPlayer
  • Sounds
  • Bitesize
  • CBBC
  • CBeebies
  • Food
Close menu
BBC News
Menu
  • Home
  • InDepth
  • Israel-Gaza war
  • War in Ukraine
  • Climate
  • UK
  • World
  • Business
  • Politics
  • Culture
More
  • Tech
  • Science
  • Health
  • Family & Education
  • In Pictures
  • Newsbeat
  • BBC Verify
  • Disability
  • BBC Trending

Coronavirus: Health worker investigated by employer after posting conspiracy video

  • Published
    28 August 2020
Share page
About sharing
Screengrab from a video posted to Facebook by Louise HamptonImage source, FACEBOOK/LOUISEHAMPTON83
Image caption,

Ms Hampton said in the video her service "was dead" during the pandemic

By Shayan Sardarizadeh
BBC Anti-disinformation unit

A worker at a major NHS provider is under investigation by her employer for posting a video on social media in which she appeared to suggest the Covid-19 pandemic didn't exist.

Louise Hampton, who works for Care UK, posted a video to Facebook on Wednesday in which she claimed her service had been "dead" throughout the Covid-19 pandemic and she had done nothing at all.

Brandishing her NHS badge and a certificate signed by a Care UK manager that thanked her for making a difference to patients, Ms Hampton said: "Apparently, I worked really hard during Covid."

She then went on a rant peppered with profanity and claimed that she had done no work "because our service was dead. We weren't getting the calls. It was dead. Covid is a load of ...

"And I didn't clap for the NHS. I didn't clap for myself."

In a statement, Care UK, which provides call centres and a range of other services to the NHS, said it was investigating.

"We are aware of this video, which we consider to be materially inaccurate in a number of ways, and can confirm that a member of staff is subject to investigation," a spokesperson said.

"We expect all our colleagues and services to support the work of the NHS in giving the public the right information and support during the pandemic. Our call centres were, in fact, exceptionally busy, handling a peak of 400% more calls than usual. Our teams showed huge commitment and dedication in delivering the service, and we have rightly thanked them for the efforts they have made."

  • Coronavirus: How to talk about conspiracy theories

  • Man who believed virus was hoax loses wife to Covid-19

  • The human cost of coronavirus misinformation

The video quickly racked up nearly half a million views across Facebook and Twitter.

In a later post, Ms Hampton claimed she had received "messages of support from people including NHS workers who are speaking out".

Screenshot of Louise Hampton's post on FacebookImage source, FACEBOOK
Image caption,

Ms Hampton used several hashtags referencing popular online conspiracy theories

Her Facebook account includes a number of coronavirus conspiracy theories and references to the QAnon conspiracy theory.

However, copies of the video had already proliferated across social media sites. It was particularly popular in groups and communities promoting Covid-19 misinformation.

  • QAnon: What is it and where did it come from?

  • 'Plandemic' virus conspiracy video spreads across social media

QAnon supporters - who believe Donald Trump is secretly saving the world from a cabal of paedophiles - have also spread unfounded theories about coronavirus, calling it a "deep state" hoax and promoting misinformation about face masks and vaccines.

She also made references to Plandemic, a coronavirus conspiracy theory video that went viral in May and was subsequently taken down by major social media networks.

BBC News has contacted Ms Hampton for comment.

Clarification 10 September: The opening paragraph of this article was amended to make the language clearer and add the words "appeared to suggest".

Subscribe to the BBC Trending podcast or follow us on Twitter @BBCtrending, external or Facebook, external.

More on this story

  • Tanks on the streets! And four other virus hoaxes debunked

    • Published
      6 August 2020
    Tank in field
  • The human cost of virus misinformation

    • Published
      27 May 2020
    Brian lee Hitchens in a hospital bed
  • QAnon: Facebook takes action on conspiracy groups

    • Published
      20 August 2020
    A person wearing a t-shirt supportive of QAnon at a rally with US flags
  • Man who believed virus was hoax loses wife to Covid-19

    • Published
      24 August 2020
    Brian and wife

Top stories

  • Trump sues Murdoch and Wall Street Journal over Epstein article

    • Published
      3 hours ago
  • Why the Epstein case looms large in MAGA world

    • Published
      7 hours ago
  • Amber warning as thunderstorms set to bring flash floods

    • Published
      51 minutes ago

More to explore

  • 'There were bodies everywhere': Druze residents describe 'bloodbath' in Syrian city Suweida

    A health worker and other men walk in a hospital courtyard, past the bodies of victims of the recent clashes in Syria's southern city of Suweida on 17 July 2025
  • Taliban 'revenge' and Labour's 'case for power'

    The front page of the Daily Mail and The Times.
  • Why 2025 is a scarily good year for horror movies

    A still from I Know What You Did Last Summer shows actress Madelyn Cline with her hands clasped to her face, mid-scream. She's inside a house at night with large bay windows behind her.
  • How history-chasing Italy can threaten England at Euro 2025

    • Attribution
      Sport
    Italy celebrate after reaching the semi-finals of Euro 2025 with victory over Norway
  • Kill Russian soldiers, win points: Is Ukraine's new drone scheme gamifying war?

    A Ukrainian soldier wears a headset to pilot a drone
  • Israel levelling thousands of Gaza civilian buildings in controlled demolitions

    A promotional image for a BBC Verify story with branding. A soldier with his head turned away from the camera can be seen in the middle. On either side of him are images of destroyed buildings.
  • Relentless immigration raids are changing California's way of life

    Two protesters in dust masks film federal troops in gas masks in a field of crops in Southern California. One protester flies a Mexican flag
  • Weekly quiz: Why is Kew Garden's Palm House closing?

    Interior view of the Palm House at Kew.
  • Summer Essential: Your family’s guide to the summer, delivered to your inbox every Tuesday

    concentric circles ranging from orange to yellow to represent the sun, with a blue sky background
loading elsewhere stories

Most read

  1. 1

    US tech CEO suspended after Coldplay concert embrace goes viral

  2. 2

    MasterChef crisis: Wallace and Torode were 'never friends'

  3. 3

    Amber warning as thunderstorms set to bring flash floods

  4. 4

    Why the Epstein case looms large in MAGA world

  5. 5

    Taliban 'revenge' and Labour's 'case for power'

  6. 6

    Trump sues Murdoch and Wall Street Journal over Epstein article

  7. 7

    Wasps are back this summer – a lot of them

  8. 8

    Sylvanian Families' legal battle over TikTok drama

  9. 9

    Dog who helped police Queen's funeral dies after car crash

  10. 10

    Is this the death of the late night US chat show?

BBC News Services

  • On your mobile
  • On smart speakers
  • Get news alerts
  • Contact BBC News

Best of the BBC

  • Martin Scarsden faces a new mystery

    • Attribution
      iPlayer
    Scrublands S2
  • Sinister events in an old Spanish town

    • Attribution
      Sounds
    Uncanny: Summer Specials
  • Ghosts US returns for series 4

    • Attribution
      iPlayer
    Ghosts US S4
  • What does it take to build the perfect athlete?

    • Attribution
      Sounds
    The Infinite Monkey Cage
  • Home
  • News
  • Sport
  • Weather
  • iPlayer
  • Sounds
  • Bitesize
  • CBBC
  • CBeebies
  • Food
  • Terms of Use
  • About the BBC
  • Privacy Policy
  • Cookies
  • Accessibility Help
  • Parental Guidance
  • Contact the BBC
  • Make an editorial complaint
  • BBC emails for you

Copyright © 2025 BBC. The BBC is not responsible for the content of external sites. Read about our approach to external linking.